We're a local KY company, not a national company. Also, we don't have the overhead and marketing expenses like Safelite; therefore we can be more competitive and beat them in price.

Myths About Filing a Claim for Auto Glass Replacements: FAQ

Q: Do I have to pay a deductible for auto glass repair?

No. The state of KY covers all costs.

Q: Does KY cover other glass repairs other than my car windshield?

Yes, the state of KY covers any and all auto glass repairs.

Q: Should I contact my insurance first?

No, you don't need to contact your insurance first. We'll handle everything.

Q: How long does it take to replace a windshield or other auto glass?

The time required for replacement can vary, but it generally takes a few hours. Repairing a chip or crack typically takes less time.

Have a question? Check out our Auto Glass FAQ!

At Central Kentucky Auto Glass, we are fully dedicated to providing top notch auto glass repair and replacement services. This auto glass FAQ page is specifically designed to address any concerns you may have. We genuinely value transparency and want to ensure that you have access to all the necessary information required for making well informed decisions regarding your auto glass requirements. In case you don't find the answers you seek, please feel free to reach out to our friendly and knowledgeable team members who will be more than happy to assist you on a personal level.
Rest assured, your safety and satisfaction remain our utmost priorities.

Auto glass faq Windshield repair and replacement Lexington Kentucky

Does auto glass repair count as a claim against my policy?

No, because it's not like an accident claim. The state of KY covers all costs.

Do I have to pay a deductible for auto glass repair?

Does KY cover other glass repairs other than my car windshield?

Should I contact my insurance first?

Why you vs Safelite?

What does the Kentucky windshield replacement law say about deductibles?

Only a handful of states have implemented laws requiring zero-deductible full glass coverage. These laws make insurance companies pay for your windshield repair without requiring you to make a deductible payment.

If you live in the state of Kentucky, you are one of the lucky drivers who get to take advantage of such laws.

According to the Kentucky state law, windshield replacement is available on any automobile policy that provides comprehensive coverage. The law states that all comprehensive policies “shall provide complete coverage for repair or replacement of damaged safety equipment, without regard to any deductible.”

Note that this only applies to comprehensive coverage, not other types such as liability or collision coverage. It also only applies to safety equipment, which includes windshields but not other windows on your car.

What is comprehensive auto insurance coverage?

Comprehensive auto insurance is one of the most common types of car insurance. It covers damage to your vehicle not caused by a collision, such as:

Hail

Vandalism

Theft

Falling objects

Collision with an animal

Comprehensive insurance policies cover windshield damage caused by any of the above.

If you only have liability insurance, you won’t be covered for windshield repair, because it’s not covered under Kentucky law. Liability insurance is different than comprehensive coverage in that it only covers other vehicles (not yours) in the event of an auto accident.

Collision insurance, on the other hand, will cover you for window damage that results from a collision, but not for cracks from debris or hail.

Will the new windshield match my old one?

Some state laws don’t allow for the consumer to decide if aftermarket or used parts can be used for windshield replacement, while others require vehicles to be restored to their original value.

And some states have no regulations at all.

Kentucky is one of the states that allows you to refuse used or aftermarket parts. The downside is that you may have to pay the difference in price out of your own pocket.

The best thing you can do is carefully review your policy to ensure you’re fully covered in the event you ever need windshield repair.

How long does it take to replace a windshield or other auto glass?

FREE Mobile Auto Glass Windshield Repair With Insurance Claim + Same-Day Repairs + Competive Pricing

Myths About Filing a Claim for Auto Glass Replacements: FAQ

Have a question? Check out our Auto Glass FAQ!

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